Privacy Policy For Lifethm Products
Effective: · Controller: Lifethm Studio, Frederiksgade 7, 3400 Hillerød, Denmark · Digital home: detoxificationzy.world
Purpose And Scope Of This Statement
Detoxificationzy presents wellness education products including the Pulse Primer Field Kit, Cadence Coaching Session, and Tempo Blueprint Retainer. This Privacy Policy explains how personal data tied to those products is collected, why it is needed, how long it is stored, and which rights you can exercise under the EU General Data Protection Regulation (GDPR) and the Danish Data Protection Act.
The policy intentionally focuses on commerce and service fulfillment. It does not cover anonymous browsing statistics beyond the summaries listed in the cookies policy. Whenever a processing activity is optional, we describe the consequence of declining so you can decide with clarity.
Categories Of Personal Data We Process
Depending on which Lifethm product path you select, we may process:
- Identity and contact data such as full name, invoice address, email inbox string, and telephone number when you request synchronous support.
- Transaction data that references your order number, chosen SKU, VAT calculation, payment confirmation token from our payment partner, and any refund reference initiated under return.html.
- Coaching content data you voluntarily share during live sessions or async voice notes, including descriptions of routines, workspace constraints, or travel schedules that influence rhythm planning.
- Technical metadata generated when you download workbooks or stream orientations, including timestamp, file version, IP region at a truncated level, and device type to troubleshoot delivery issues.
- Support correspondence inside secure inboxes, including attachments you choose to send when clarifying product access.
Legal Bases Under GDPR
We rely on Article 6(1)(b) GDPR for data necessary to perform the contract you initiate when purchasing a paid Lifethm product. Marketing nudges tied to similar rhythm services operate under Article 6(1)(f) with balanced interests tests and explicit unsubscribe paths. Where Danish bookkeeping law compels retention of invoice lines, Article 6(1)(c) applies. Optional surveys that improve product clarity ask for consent under Article 6(1)(a), which can be withdrawn without affecting the legality of earlier processing.
Product Fulfillment Workflows
Digital kits send download unlock codes to the email supplied at checkout. The system logs confirmation to prove delivery, supporting obligations under Danish consumer rules. If an update patch is published, we notify the same address unless you request an alternate mailbox through the contact corridor.
Coaching sessions calendar invites include encrypted conferencing links. Notes summarizing agreed actions are stored in EU-hosted customer profiles with granular permissions so only assigned facilitators can view them. You may request a structured export before ending a retainer package.
Retainer participants receive milestone markers inside a private workspace. Activity timestamps demonstrate whether workbook releases were accessed, which informs polite reminders but never publicly grades personal discipline.
Payment Partners And Fraud Checks
Card processing occurs through a PCI-DSS certified partner that receives only the data required to authenticate payment. Lifethm never stores full card numbers. High-level fraud scores may delay a transaction while a manual review protects both buyer and studio; those checks reference limited identity cues and are logged for audit trails only as long as law demands.
Hosting Transfer Tools And Safeguards
Primary databases stay within the European Economic Area. If a future subprocess shifts keys to a country without adequacy, Lifethm will apply Standard Contractual Clauses, publish prior impact summaries, and offer product alternatives that avoid the transfer when feasible.
Retention Schedules Tied To Products
- Invoices and VAT evidence remain for seven years post fiscal year close to satisfy Skattestyrelsen expectations.
- Coaching summaries shrink to anonymized learnings after twenty-four months unless you request earlier deletion that does not conflict with ongoing disputes.
- Marketing consent logs persist until you withdraw plus a short evidence window for accountability.
- Support tickets auto-purge twenty-four months after closure unless legal holds apply.
Security Measures
Access to order dashboards requires multi-factor authentication for staff. Portable devices must run full-disk encryption. Quarterly reviews test backup restoration for product files, and penetration tests probe externally facing APIs that deliver workbooks.
Your Rights
You may contact office@detoxificationzy.world using the channel detailed on lifethm-contact.html to request access, rectification, erasure, restriction, portability, or objection. Supervisory authority contact information is available through Datatilsynet in Denmark if you believe processing infringes the GDPR.
Automated Decision Making
Lifethm rhythm products do not rely on automated decisions with legal or similarly significant effects. Recommendation cues inside digital kits are descriptive suggestions that you may ignore without altering contractual rights.
Children And Guardian Oversight
Paid products target adults capable of forming contracts. We do not knowingly collect data from minors for commercial profiling. If such data appears, we delete it promptly after guardian notification.
Updates To This Policy
Material shifts that affect product buyers trigger email notifications and in-dashboard banners before new processing begins. Continued use after the stated effective date constitutes awareness, while substantive objections may lead to order cancellation pathways described in terms.html.
For cookie-specific storage details, see cookies.html. For commercial remedies involving shipments or Coaching withdrawals, return.html and terms.html complement this privacy narrative.